Note: we paused our program on September 29, 2025 and will be launching a revamped version in early 2026. Stay tuned for the relaunch!
If you started an order before the pause and it hasn't yet expired, you're still welcome to proceed with the trade in.
Our Buyback / trade in program is a simple and easy way to receive cash payment for your old devices. Like Reebleo, our program is a marketplace where individual vendors list their own offers for devices and complete their own inspections. The vendors that you purchased from on Reebelo may not be the same vendors completing the trade in.
To get started with a Buyback order:
1. Get a preliminary quote
Go to "Sell a device" on Reebelo and fill out a short questionnaire about the device you want to sell. You'll be provided with a preliminary quote along with instructions on how to pack your device and access your prepaid shipping label.
If you're unable to locate your device, then unfortunately, that means no vendors have offers out for the device right now.
2. Ship it out
Prepare your device for shipping by removing all account locks (e.g. iCloud, Google) on the device and removing any accessories (including SIM cards, phone case, cases, screen protectors). Accessories included will be disposed of by the vendors during inspection so we recommend only shipping the device. Print the label and affix it on your shipping box (you'll have to provide your own packing materials) and drop it off at your nearest UPS location.
3. Vendor inspection
Once your device arrives at the vendor's facility, they will throughly inspect the device. If the device condition matches what was indicated on the form and is free of any account locks, they will accept the order.
If the condition doesn't match, they may elect to reject the order or provide a counteroffer. You'll be notified of the counteroffer in your account and via email. If you reject the counter offer, the vendor rejects the order or the counteroffer expires, then the vendor will return the device to you.
4. Get paid
If the vendor accepts the order or you accept the counteroffer, then your order will be queued up for payment to your selected form of payment (PayPal or Zelle). Please allow 3-5 business days for the payment to process.