At Reebelo, we want you to shop with confidence!
If you're not 100% satisfied with your fashion (apparel, shoes, jewelry and other accessories) purchase, we offer easy returns of unworn, unwashed, undamaged or defective fashion merchandise within our 14-Days Return window. Return requests must be made within 14 days of the item(s) delivery date. Follow the instructions below to start your return.
1. Log in to your account
Click here to login to your account for quick access
Once logged in, click "Account" and then select "My Orders" from the drop down list.
2. Locate the correct item and click Return
You should be able to see the orders you have made. You then can click "Return" to proceed with the 14 days return policy claim.
You then should be able to see the following:
3. Fill in the details
Fill up the details in the form. Please ensure that the information is accurate, otherwise this may affect the eligibility to return the item. A minimum of 4 pictures is required before submitting a claim.
4. We'll get back to you!
Once you have submitted the claim, our CS team will get back to you within 48 hours with the return label. Instruction will be included in the email and you would need to follow it diligently.