My Orders
- I received a wrong device model. What should I do?
- I received a device with a different specifications from what I have ordered. What do I do?
- I received my device in a different condition. What are my options?
- I received my device to find that its password locked. How do I unlock it?
- I received my device in a faulty condition. What do I do?
- I have received a call stating that the device model I've ordered is out of stock. What can I do?
Warranty FAQs
- Returning an Item under Warranty
- Returning an Item under 30 days Return Policy
- “Important Message” or “Unknown Part” warning from Apple?
- What is a 30-days-return-policy?
- I've found out that my device has third party hardware. Can I claim warranty to have original parts?
- I have accidentally damaged my phone, is the warranty voided?