I have an issue with my item, what should i do? July 01, 2025 20:47 Updated Sorry to hear that your item is not working as intended. If the issue arises within 30 days of delivery, you can open a Return here. If the issue arises after 30 days of delivery, you can open a Warranty claim here. Related articles Returning an Item under the 30 Day Return Policy Returning an Item under Warranty I received my device in a faulty condition. What do I do? I was identified as a fraud risk. What should I do? How do I track my order?