Due to the significant risk in our industry, we deploy extensive fraud detection technologies, and unfortunately, your order was labelled as risky. With the automated algorithms, they do not always get this right, however, we still need to take all necessary measures for our risk management and an email has been sent to you requesting additional documents. To avoid your order from being cancelled, please do respond to the email within the given timeframe providing a driver's license as Proof of Identification and a phone or electricity bill as Proof of Address.