If you're experiencing battery issues with your device, don't worry! Our technical experts have compiled a list of solutions to help you fix the problem quickly. Here are the steps:
1. Check Your Battery Health
iOS
- Go to Settings > Battery > Battery Health
- Check the "Maximum Battery Capacity" percentage displayed
- If it's 80% or higher, your battery is in good health. If your battery has been replaced by someone other than Apple, your device may show a notification that reads "Unknown part" or "Warning message." This is normal and does not affect your device's performance. Read more about the message here
2. Update Your Software
iOS
- Backup your device with iCloud or on your computer
- Connect your device to a power source and ensure it's connected to Wi-Fi
- Go to Settings > General > Software Update
- Select the software update you want to install if there are two options
Android
- Go to Settings > System > System Update
- Follow the steps displayed on the screen to update your device
3. Tips to Preserve Your Battery Life
Extend your device's battery life by following these simple tips:
- Take care of your battery
- Keep it cool by avoiding situations that cause overheating
- Optimize your settings to save your battery by adjusting your screen and sound settings, closing unused apps, and deleting unused apps
- Charge your device efficiently by prioritizing small charges, charging your device before it gets too low, and not charging it to 100% unless necessary
- Consistently update your apps and software to the latest versions
By following these steps, you can keep your device's battery healthy and ensure that you get the most out of it!