Before shipping your device, please:
- Remove all account locks (such as iCloud or Google locks)
- Remove all accessories, including SIM cards, phone cases, and screen protectors
Any accessories included with the shipment will be discarded during inspection, so we recommend sending only the device itself.
For your privacy and security, make sure all personal data has been erased from the device before shipping.
Pack the device securely in a sturdy box with sufficient padding (such as bubble wrap or packing paper) to prevent movement during transit. Attach the prepaid shipping label clearly to the outside of the package so it can be easily scanned.
You can either have USPS pickup the package with your regular mail delivery or drop the package off at your nearest USPS location.