If you're facing issues with your device's camera flash not working, here are some steps to troubleshoot and fix the problem:
1. Restart your device
iOS devices:
- Force restart your iPhone with Face ID:
- iPhone 8, SE, X, or later:
- Press the volume up button and release it quickly, then do the same with the volume down button
- Press and hold the side button
- Release the button when you see the Apple logo
- If your iPhone doesn't have Face ID:
- iPhone 7:
- Press and hold the Sleep/wake button and the volume down button at the same time
- Release the buttons when you see the Apple logo
- iPhone 6s or iPhone SE (1st generation only):
- Press and hold the Sleep/Wake button and the Home button at the same time
- Release the buttons when you see the Apple logo
- iPhone 7:
- iPhone 8, SE, X, or later:
Android devices:
- To force restart your Android smartphone, press and hold the Power key and the Volume down key for 7-10 seconds.
2. Troubleshoot your camera and flash
iOS devices:
- Make sure you remove any accessories, films, or cases that may be blocking your flash or camera
- Take a few photos
- If the photos come out blurry, try cleaning the lenses with a microfiber tissue or cloth
- Test your device’s LED flash with your flashlight in Control Center:
- iPad or iPhone X or later: Swipe down from the top right corner of your screen
- iPhone 8 or earlier: Swipe up from the bottom of your screen
- Click the Flashlight icon in the Control Center
- If the flash only works sporadically, open the Camera app and choose a different flash setting by clicking on the flash button
- If your flash or camera is still presenting issues, follow the next step
Android devices:
- If you notice that your camera is unable to focus, or your pictures seem murky or blurry, try cleaning your lens first!
- If that doesn’t work:
- Reset your Camera app:
- Open the Camera app then click "Settings"
- Click "Reset settings" and then click "Reset"
- Clear the cache of the Camera app:
- Go to Settings > Apps > See all apps > Camera
- If you can't see the "See all apps" option, go to App info > Storage & cache > Clear Cache
- Reset your Camera app:
3. Close your apps forcefully
iOS devices:
- iPhone with Face ID:
- From the Home Screen of your iPhone, swipe up from the bottom and stop when you reach the middle of the screen
- You can swipe either right or left to find the app(s) you want to close
- Swipe up on the app's preview to close it
- If your iPhone doesn’t have Face ID:
- Double-click the Home button to see your recently used apps
- You can swipe either right or left to find the app(s) you want to close
- Swipe up on the app’s preview to close it