Warranty FAQs
- Returning an item under the 30 Day Return Policy
- Returning an Item under Warranty
- What is a 30-days-return-policy?
- What is Reebelo's Refund Policy?
- What is not covered under the 12 Month Warranty?
- I have accidentally damaged my phone, is the warranty voided?
My Orders
- I received a wrong device model. What should I do?
- I received a device with a different specifications from what I have ordered. What do I do?
- I received my device in a different condition. What are my options?
- I received my device to find that its password locked. How do I unlock it?
- I received my device in a faulty condition. What do I do?
- I have received a call stating that the device model I've ordered is out of stock. What can I do?
ReebeloCare
- What happens after I submit my claim under ReebeloCare?
- What is covered by ReebeloCare?
- What is ReebeloCare?
- What is the applicable service fee on the claim?
- How can I buy ReebeloCare?
- When will my ReebeloCare plan expire?