We are sorry that you were unable to make a payment, should you encounter any problems during checkout or are not able to access any of the payment methods we offer, please try these recommended troubleshooting steps in order to proceed with the payment successfully :
• Clear your cache and cookies on your browser.
• Try a different web browser, as well as incognito or private windows to rule out any browser issues.
• Try a different device, (ex: different computer or mobile phone)
• Try a different internet connection (ex: switching to a cellular network on a phone rather than Wi-Fi)
• Ensure you do not have any firewalls or pop-up blockers enabled on the device as these can interfere with the payment process.
If you continue to experience issues, do email the CS team at support@reebelo.com and please specify the device and internet browser you are using and the error message you may have received.